It is an exciting time when you are building a new home, office or development. Your focus is on the future and your vision of what you want it to look like.

But the building and construction industry is complex and unfortunately, some within the sector know it and take advantage of customers who don’t know the ins and outs.

That is why it’s important to know your rights and how to protect them. We can help.

Here are our top tips:

  • Put it in writing. Most issues are resolved simply by talking to your builder. In the cases where this is not possible, it’s good to put your concerns in writing and save all communications so you and your builder have a record to refer to in future.
  • Make sure quality is up to scratch. Quality is important and while compromise is reasonable, excuses should not be tolerated. To help ensure the standard of work being delivered is acceptable, you can refer to the NSW Guide to Standards and Tolerances.
  • Insurance. If you become aware of issues or have concerns around the completion of work, it’s advisable to notify your insurer in writing in case this has any implications on your coverage.
  • Don’t be afraid to ask for help. Builders and their team have a responsibility to ensure their work has been performed with due care and skill. By law, a client can dispute or formally query this within certain time periods.

Building Resolutions can help with navigating through this process and advocating for you – because we have more than 35 years of experience in the business and well-established and proven negotiation skills.

Contact Us Today